Privacy Policy

Bizvora provides a customer relationship management (CRM) platform designed for real estate brokers, agents, and property businesses. Our platform helps users manage leads from supported marketing and social media platforms in one centralized workspace.

This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website or use our services. By using Bizvora, you acknowledge that you have read this policy. Where consent is legally required, we will obtain it separately.

Depending on how you use Bizvora, we may collect the following categories of information:

• Account information: Name, email address, phone number, business details, and authentication information.
• Lead information: Contact details, property preferences, inquiry history, follow-up notes, and lead status entered or imported by authorized users.
• Integration information: Account identifiers, permissions, and lead data made available through third-party platforms connected by authorized users.
• Usage information: Device and browser information, log data, diagnostic information, and interactions with our services.
• Communication information: Messages and details you provide when contacting our support team.

We collect only the information reasonably necessary for the purposes described in this policy, subject to applicable law.

Bizvora may use information to:

• Create and manage user accounts and workspaces.
• Collect and organize leads from supported integrations.
• Enable lead assignment, follow-ups, and team collaboration.
• Provide reports and insights about lead management activity.
• Maintain platform security, troubleshoot issues, and prevent abuse.
• Respond to support requests and communicate service updates.
• Meet legal obligations and enforce our terms and policies.

We do not promise specific sales outcomes or use lead information for unrelated purposes without an appropriate legal basis.

Brokers and businesses using Bizvora may upload or receive personal information about prospective property buyers, sellers, tenants, and other contacts.

The business that collects or imports these leads is responsible for ensuring it has the appropriate legal basis, permissions, and notices required to collect and use that information.

Bizvora processes lead information to provide CRM functionality according to the applicable service arrangement and instructions of the customer. Depending on the circumstances, Bizvora may act as a data processor or service provider, while the customer acts as the data controller or business responsible for the information.

Users should not upload sensitive, unlawful, or unauthorized information into the platform.

We may share information in limited circumstances:

• Service providers: Hosting, database, security, analytics, email, and technical infrastructure providers that help operate Bizvora.
• Connected platforms: Third-party services selected and authorized by the customer when information must be exchanged to provide an integration.
• Authorized team members: Brokers, agents, and administrators who have permission to access information within the relevant workspace.
• Legal and safety reasons: Where disclosure is required by law or reasonably necessary to protect rights, security, or prevent fraud.
• Business transfers: In connection with a merger, acquisition, or transfer of business assets, subject to applicable privacy requirements.

We do not sell personal information as part of our stated service model. Any additional sharing will be subject to applicable law and the disclosures made when the information is collected.

Bizvora may support integrations with social networks, advertising platforms, communication services, and other external providers. Connecting an account may require authorization and permission to access specific information.

Third-party providers operate under their own privacy policies and terms. Their services, APIs, permissions, and data availability may change independently of Bizvora.

You can review connected applications and revoke permissions through the relevant provider where that option is available. Revoking access may stop future synchronization but may not automatically delete information already stored in Bizvora.

Bizvora may use cookies or similar technologies to support login sessions, maintain security, remember preferences, and understand website usage.

Essential technologies may be needed for the service to function. Where required by law, we will request consent before using non-essential cookies or similar tracking technologies.

You can manage cookies through your browser settings. Blocking certain cookies may affect some features or prevent parts of the platform from working correctly.

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, and loss.

Depending on the implementation, these measures may include access controls, authentication safeguards, secure communications, monitoring, and infrastructure protections.

No website or electronic storage system can be guaranteed to be completely secure. Users should protect their credentials, grant access only to authorized team members, and notify us if they suspect a security incident.

We retain information for as long as reasonably necessary to provide the service, maintain accounts, meet contractual requirements, resolve disputes, and comply with applicable law.

Retention periods depend on the type of information, the purpose for processing, customer instructions, and applicable legal obligations.

When an account is closed, information may be deleted, returned, or retained as required by the applicable service arrangement and law. Backup copies may remain for a limited period before being overwritten under our retention procedures.

If you are a lead whose information is managed by a broker using Bizvora, please contact that broker first to request access, correction, or deletion where appropriate.

Depending on your location and applicable law, you may have rights to request access to personal information, correction of inaccurate information, deletion, restriction of processing, or a copy of certain data.

You may also have the right to withdraw consent where processing is based on consent, object to certain processing, or submit a complaint to the relevant data protection authority.

We may need to verify your identity before responding. Where Bizvora processes information on behalf of a customer, we may direct your request to that customer or assist them in responding, as required by law.

Bizvora is a business-focused platform intended for real estate professionals and businesses, not for children. We do not knowingly collect personal information directly from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can assess the request and take appropriate action.

We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or data practices.

The latest version will be published on this page with an updated effective date. Where required by law, we will provide notice of material changes or seek additional consent.